And the 2011 Inavero goes to…
Some awards mean the world to people. The Geminis, the Oscars….the 2011 Inavero Best of Staffing.
At The Bagg Group, we are delighted to have been named to the prestigious Inavero Best of Staffing Client List. Presented in partnership with CareerBuilder, this is the only tribute of its kind to recognize client service within our industry.
Fewer than 1% of staffing firms in North America make the list. Our celebration on being awarded such an honour may not have rivalled the glitz of an after-Oscar party, but the cheering in our offices came close to breaking the sound barrier.
This recognition is especially meaningful as it comes from companies across the GTA for whom we find the right full-time talent, contract workers, and part-time placements.
We made the cut because the majority of our clients gave us a 9 or 10 out of 10 for excellence in customer service in an independent client survey conducted by the US research firm Inavero. The company vigorously analyzes feedback from more than 300,000 clients and candidates of staffing firms in North America every year.
Last year, we were thrilled to be named to the Inavero Best of Staffing List for service to candidates. We acknowledged, at that time, that we excelled at matching people with companies largely thanks to our clients who candidly answer our questions about their needs, business goals, and organizational culture.
Those same conversations helped us win this year’s customer service recognition. The comment of one client who wrote at the end of the survey, “The Bagg Group understands our needs and business” was echoed repeatedly in the commentary of others.
Across the board, from companies in every industry, we received raves for our quality candidates and for our quick, successful response to urgent needs for temporary placements.
In releasing this year’s Best of Staffing List, Inavero CEO Eric Gregg, said, “Staffing firms have helped to fill at least one quarter of the 93,000 new job opening up each month in North America over the past year. Along with the increase in demand for talented job candidates, companies engaging in staffing firms expect impeccable service more than they ever have.”
Nobody sets the bar higher than we do for ourselves.
We believe we’re able to attain exceptional levels of service because we work in the spirit of partnership with clients. For 40-plus years that has been our trademark. We aren’t going to stop now. With our sights on another Inaverno for 2012, we’ll continue to wow our partners.