Bagg Technology Resources Blog – It’s All About You


Welcome to BTR’s blog.  We’re clocking in at no less than the 112.81 millionth blog in the blogosphere — at least according to the last count of Technorati which tracks such things.

In fact, by the time you read this, they’ll be thousands more blogs pulling up the rear.  Technorati estimates the number of blogs increases by about 120,000 every day.

At Bagg Technology Resources, we’re in continual conversation with your peers across the GTA, your consultants, and employees. Since we interact with technology executives across the GTA, collectively we are able to provide perspectives across many industries.

We hear about the wins, challenges, frustrations, and aspirations of those who work in IT in Greater Toronto Area and beyond.   In this blog, I’ll share insights and best practices to resolve issues that affect those who work in our field today. 

One concern that we often hear from frustrated CIOs, VP’s and other Senior Managers, is that too many businesses continue to view their IT department as a means to an end, and not a game changer. 

As GM of BTR, which provides resources for projects  – from senior level VP’s to Programmers – Joanne Boucher often advocates to business executives to give IT a voice around the table, instead of thinking of IT as mainly a support function.

It’s hard to believe that in the technology-driven 21st century, we still have to make the point that IT needs a strategic leadership role to help companies advance  — efficiently and competitively.  Still, to get decision-makers onside, CIOs say they must overcome the following obstacles:

  • The perception that IT is a cost centre and not a contributor to revenue growth.  Many organizations do not include IT in business planning and do not measure IT contributions against corporate strategy.  As a result, when IT proposes a business case or proposal, they may not be in alignment with what the organization is looking for.


  • The perception that IT is not integral to successful brainstorming sessions on mission and vision — or necessary at strategic planning meetings.  Leaving IT out of the loop limits the business vision of what could be. It’s also more difficult for CIOs, VP”s and Sr. Managers to look at alternatives and offer recommendations after the fact.


  • CIOs have a prescriptive role to play, but many CxOs and clients are more comfortable keeping with what they know.   Kyle Dover, an IT specialist in the US sums up the problem when he says, “…most clients don’t exactly know how IT might be able to help drive results, so they ask for what they understand, and they often sub-optimize IT resources around personal or functional goals.”

In our upcoming blogs, we will challenge you to relook at your technology department and how you interact and respond to business units. We will provide concrete ideas and suggestions you can implement to get you closer to the decision-making in your organization.

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