Meet the Bagg Group Leadership Team
Geoff Bagg, CPC, MBA, President & CEO
An expert in workplace trends and needs, Geoff Bagg has led The Bagg Group of Companies through a major expansion across sectors and regions in Ontario. TBG’s growth has been fuelled by Geoff’s re-engineering the company to provide sector-specific expertise. Five entities operate with teams of specialists equipped to anticipate the challenges and changing realities of the sectors they serve.
Continually trailblazing since becoming president in 2000, Geoff and his Leadership Team have taken staffing to a new dimension. The Bagg Group of Companies support their clients’ goals through strategic, innovative, affordable staffing solutions designed for competitive advantage.
Geoff has earned a national reputation for his vision of developing a creative, engaged workforce through value-based leadership. He is a passionate advocate of creating work environments that enable people to reach their potential. Geoff has put into place, and consulted on, numerous programs that promote lifelong learning, volunteerism and employee recognition.
As well, Geoff is a media resource and speaker on staffing — notably how fostering employee enjoyment of work is critical to an organization’s progress and to the country’s social and economic well-being.
Jackie Chua, CPC, General Manager
Jackie is a 30-year veteran in the recruitment industry and has spent her entire successful career at The Bagg Group. Her role as General Manager for the past 14 years has encompassed leadership, mentorship and guidance to her team at Bagg Professional (Bagg Professional Full Time and Bagg Professional Temporary) as well as both full-cycle recruitment and selection of top talent for her select clients.
Jackie is a University of Toronto graduate and possesses the Certified Personnel Consultant designation, a professional designation offered by ACSESS for the recruitment industry. Jackie’s prestigious client base includes Canada’s leading companies that she has serviced for over two decades. Jackie’s approach to customer service is that she is a relationship builder. She enjoys strong client and candidate interaction which has been the hallmark of her service.
She is a past National Treasurer of ACSESS, the Association of Canadian Search, Employment and Staffing Services. Jackie has been awarded “Consultant of the Year” 15 times in recognition of her top billing status at The Bagg Group. Jackie’s success has been built on the premise of integrity in the service that she provides to her clients and candidates. She brings a unique combination of skills to her role: strong customer focus, a bias for action, broad network of candidates and depth of industry knowledge. Jackie’s team has been providing superior service delivery and excelling in their client relationships based on recent Inavero surveys.
Jennifer Menard, General Manager
Jennifer Menard has a stellar reputation for meeting the highest standards of clients. Her delivery of excellence can be credited to her strong leadership skills. With over 15 years of experience, she is well versed in assessing and meeting staffing needs. But more than that, Jennifer is widely recognized for exceptional insight and initiative that enables her to anticipate and resolve challenges, quickly and effectively. The confidence she inspires in both clients and her team is a point of personal and professional pride.
Strong in leadership skills, Jennifer is an advocate for the value of teamwork. For Jennifer, it begins with communication to ensure shared clarity of vision and the best means to implement it. In this way, Jennifer has built and maintained meaningful, respectful, and transparent relationships with clients, candidates, and employees.
After growing up in the hospitality business, Jennifer joined The Bagg Group in 2008 as a Staffing Manager and soon was recruiting and managing accounts for Bagg’s top clients within various industries.
In 2013, Jennifer launched Bagg @ Your Service, and as its General Manager grew the division quickly through her dedication to achieving the highest level of service possible. In 2017, Jennifer was also appointed General Manager of Bagg Technology Resources Inc. – IT Staffing, one of Bagg’s most competitive divisions.
For her part, Jennifer is pleased that her extensive, invaluable, professional experience combined with her personal small-town-girl success story has helped to empower many, including women, to maximize their own potential. She is very passionate about her purpose – she prides herself on her tried-and-true ability to spot talent, and motivate the growth of all those with whom she works. Her philosophy that people genuinely hope to contribute their best, cements the loyalty of staff and clients.
Jennifer has also worked for Maple Leaf Sports & Entertainment at The Air Canada Centre since 2006, where she continues to create memorable fan experiences during national sports games, concerts and special events.
With Jennifer at the helm of two thriving divisions, The Bagg Group continues to be an engaged, agile, trusted go-to leader in the fields of both Hospitality and IT.
Julia Richardson, Manager, Temporary Staffing
Julia has built a successful career in the recruitment industry where her focus has been staffing for professional level roles on a temporary and contract basis.
Julia’s areas of specialty include roles within administration, customer service, accounting and finance along with other professional managerial positions.
An education in Human Resources allows Julia to take a strategic approach to recruitment and recognize and understand the unique requirements of her clients ensuring an excellent match with the job requirements and fit with the organizational culture.
Throughout her career, Julia has developed a broad candidate network which she effectively leverages to fill the most challenging positions. Julia’s genuine understanding of her client’s needs paired with her commitment to delivering quality candidates has resulted in satisfied clients and repeat business.
Zsa Zsa Czop & Arlen Devlin, Team Leads
Zsa Zsa and Arlen lead the team that is renowned for taking BMR to new heights in client and candidate satisfaction. Between them, Arlen and Zsa Zsa have more than 30 years of expertise in temporary, temp-to-hire and direct hire staffing for short- and long-term assignments, special projects and large-volume recruitment. Their reputation with clients and candidates for exceptional personal commitment to service precedes them. BMR is record-breaking in the number of referrals and repeat business from clients and candidates in every sector. When asked why BMR rates as the most trusted in its field, respondents credit Arlen and Zsa Zsa for going the extra mile, demonstrating true understanding of needs, and having top-notch problem-solving skills. The two take pride in meeting complex and specific requirements for clients in every sector, including financial. At the end of the day, Arlen and Zsa Zsa share a philosophy that while they meet large volume needs, they see each assignment as being about the individuals involved, and what they can do to help them be successful.
Tammy Agnew, General Manager
Tammy’s goal is to provide long-term partnership programs for our clients, enhancing our commitment to internal teamwork and service excellence. Tammy joined the staffing industry in 2002. She has held the role of General Manager for our Turn Key Staffing division for the last 12 years, bringing her expertise in client management and temporary staffing operations.